Terms of service
Welcome to CANS, a digital marketing agency based in Houston, TX.
By accessing, browsing, or using any of our services, you agree to the following Terms of Service.
If you do not agree with these terms, please discontinue use of our website and services.
1. Introduction
These Terms of Service govern your relationship with CANS. All services, consultations, proposals, deliverables, and digital products are provided in accordance with these Terms.
2. Services We Provide
We offer a range of digital marketing and creative services, including but not limited to: Social Media Marketing
- Search Engine Optimization (SEO)
- Pay-Per-Click Advertising (PPC)
- Website Design & Development
- Branding & Creative Strategy
- Content Creation & Copywriting
- Competitor Analysis & Market Research
- Marketing Automation & Email Marketing
Service details, scope, and deliverables are defined in each project proposal or agreement.
3. Client Responsibilities
To ensure successful project completion, clients agree to:
- Provide accurate information, branding assets, and required materials on time.
- Approve content, creatives, or strategies promptly.
- Maintain access to accounts (Google, Facebook, hosting, domain, etc.) where needed.
- Follow all platform policies (Meta, Google, LinkedIn, etc.)
We are not responsible for delays caused by missing information, late approvals, or third-party issues.
4. Payments & Billing
- All projects require advance payment, deposit, or milestone payment as outlined in the proposal.
- Recurring marketing packages are billed monthly and renew automatically unless cancelled, as provided in Section 11.
- Late invoices may incur fees, service interruptions, or project delays.
- All payments made for strategy, creative, or labor-based services are non-refundable, as time and resources are allocated immediately after onboarding.
5. Revisions & Approvals
- Each project includes a set number of revisions, described in your proposal.
- Additional revisions outside the scope will incur extra charges.
- Approval of any deliverable (design, ad copy, website mockup, content) indicates final acceptance.
6. Performance Disclaimer
Digital marketing results vary depending on industry, competition, budget, and market conditions. No agency can guarantee #1 rankings, specific sales outcomes, or exact ROI, and we do not promise any performance level. But we do guarantee:
- Professional execution
- Transparent reporting
- Industry-standard best
- practices Data-driven strategy
7. Third-Party Tools & Platforms
Our services may rely on third-party tools such as Google, Meta, hosting providers, CRMs, plugins, or automation platforms. We are not liable for:
- Third-party downtime
- Account suspensions
- Platform policy changes
- Tracking issues caused by external systems
- Any third-party subscription fees are the client’s responsibility unless otherwise stated.
8. Confidentiality
Both parties agree to keep all non-public information, business strategies, login credentials, and campaign data strictly confidential.
9. Intellectual Property
Final paid deliverables (designs, branding, website assets) belong to the client. All underlying code, frameworks, templates, or proprietary methods remain our intellectual property unless explicitly transferred in writing. Unpaid concepts, drafts, or proposals remain our property.
10. Content & Creative Usage
We reserve the right to display non-sensitive project work in our portfolio, case studies, ads, or marketing materials. If you require non-disclosure, please inform us in writing before project kickoff.
11. Cancellations & Termination
Either party may terminate the agreement with 30 days written notice for monthly services. Upon termination:
- Work completed up to the termination date must be paid in full.
- All pending invoices must be cleared.
- Access and credentials will be restricted after the final payment.
- We reserve the right to terminate a project due to nonpayment, misconduct, or policy violations.
12. Limitation of Liability
To the fullest extent permitted by Texas law:
- We are not liable for lost profits, indirect damages, or business interruptions. Our maximum liability is limited to the amount paid for the service within the last 30 days.
13. Governing Law
These Terms are governed by the laws of the State of Texas, with jurisdiction in Harris County.
14. Updates to Terms
We may update these Terms at any time. Continued use of our services indicates acceptance of the updated version.
15. Contact Information
For questions or legal matters regarding these Terms, contact us at:
Computer and Networking Services Houston, TX
Email: sales@cans.net
Phone: 281-845-1916
